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Terms of Service

Effective Date: October 20, 2024

Welcome to Viral Impact Social Media Development LLC (“Company,” “we,” “our,” or “us”). By accessing or using our website, services, or products, you agree to comply with and be bound by the following Terms of Service. If you do not agree with these terms, please do not use our services.

1. Overview

These Terms of Service govern your use of our website and services. By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

2. Services Provided

We specialize in providing digital marketing, branding, and social media development services. Specific service details, timelines, and deliverables will be outlined in the respective agreements.

3. Eligibility

By using our services, you represent that you are:

  • At least 18 years old.

  • Legally able to enter into binding contracts under the laws of the UAE.

4. Account Creation and Security

If applicable, you may need to create an account to access certain features of our services. You agree to:

  • Provide accurate and complete information.

  • Maintain the confidentiality of your account credentials.

  • Notify us immediately of unauthorized access to your account.

5. Payment Terms

  • Payment must be made in accordance with the terms specified in the invoice or agreement.

  • We accept payments through secure methods as outlined on our website or agreements.

  • Late payments may result in the suspension of services or additional charges.

6. Intellectual Property

All content, trademarks, and materials provided by us are the exclusive property of Viral Impact Social Media Development LLC. You are granted a limited license to use our services for their intended purpose. Unauthorized use is strictly prohibited.

7. Confidentiality

We respect your confidential information and will not disclose it to third parties without your consent, except as required by law. You agree to reciprocate this obligation regarding our proprietary information.

8. Client Responsibilities

Clients are responsible for:

  • Providing accurate and timely information.

  • Reviewing and approving deliverables within specified timelines.

  • Complying with applicable laws and regulations.

9. Third-Party Tools and Services

We may use third-party tools or services to deliver our work. We are not liable for issues arising from their use or performance.

10. Limitation of Liability

We are not responsible for:

  • Losses resulting from delays or interruptions beyond our control.

  • Indirect, incidental, or consequential damages arising from our services.

Our total liability shall not exceed the fees paid by you for the specific service giving rise to the claim.

11. Termination

We reserve the right to terminate or suspend your access to our services for:

  • Breach of these terms.

  • Non-payment of fees.

  • Engaging in unlawful activities.

12. Refunds and Cancellations

Refunds and cancellations are subject to the specific terms outlined in the agreement or as required by UAE consumer protection laws.

13. Modifications to Services and Pricing

We reserve the right to modify or discontinue our services or pricing without prior notice. Ongoing agreements will not be affected by such changes.

14. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our control, including acts of God, natural disasters, or governmental actions.

15. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which can be found at: https://viralimpact.me/privacy-policy/

16. Dispute Resolution

Any disputes arising out of or in connection with our services shall be resolved amicably. If unresolved, disputes will be subject to arbitration in accordance with UAE laws.