Effective Date: 20, October 2024
Viral Impact Social Media Development LLC (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services or interact with our website.
1. Information We Collect
We collect personal and non-personal information to provide and improve our services. This includes:
1.1. Personal Information:
Contact Details: Name, email address, phone number, mailing address.
Payment Information: Credit/debit card details, billing address, and other payment-related information.
Account Information: Username, password, and profile information for accessing our services.
1.2. Non-Personal Information:
Usage Data: IP address, browser type, operating system, pages viewed, and time spent on our website.
Cookies: Small data files stored on your device to enhance user experience.
1.3. Third-Party Data:
Information from social media accounts linked to our services.
Data shared by payment gateways or partners to facilitate transactions.
2. How We Use Your Information
We use the collected information for the following purposes:
Service Delivery: To provide, manage, and improve our services.
Payment Processing: To facilitate secure transactions via third-party payment gateways.
Customer Support: To respond to inquiries, provide support, and resolve issues.
Marketing: To send promotional emails, newsletters, and offers (with consent).
Legal Compliance: To comply with applicable laws and enforce our Terms of Service.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Payment Processors: Third-party payment gateways to process transactions securely.
Service Providers: Partners who assist with marketing, analytics, and technical support.
Legal Authorities: When required by law or to protect our rights and prevent fraud.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Payment Gateway Compliance
We use secure third-party payment gateways to process financial transactions. These gateways comply with international standards, including:
PCI DSS Compliance: Ensuring secure handling of payment card data.
Encryption Protocols: Using SSL/TLS encryption to protect payment information.
Fraud Detection: Monitoring transactions to prevent unauthorized activity.
We do not store sensitive payment card details on our servers.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience. You can control or disable cookies through your browser settings. However, some features may not function properly if cookies are disabled.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Payment-related data is retained according to applicable laws and payment gateway requirements.
7. Data Security
We implement robust security measures to protect your data, including:
Encryption: Securing sensitive data during transmission.
Access Controls: Restricting access to authorized personnel only.
Regular Audits: Conducting security reviews and vulnerability assessments.
Despite our efforts, no method of transmission over the internet is entirely secure. We encourage you to protect your credentials and report any unauthorized activity.
8. Your Rights
You have the following rights regarding your personal information:
Access: Request access to the data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your data, subject to legal and contractual obligations.
Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at info@viralimpact.me.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing information.
10. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. The “Effective Date” at the top of this page indicates the last revision. We encourage you to review this policy regularly.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Viral Impact Social Media Development LLC
Main Business License number: 1422633
Office No. F-1-30, Malik Khalid Mohammed Abdullah Al Zahid, Hor Al Anz, Dubai, United Arab Emirates.
Phone: +971 50 418 7302
Email: info@viralimpact.me